Find answers to all your questions about adopting and caring for your virtual pets
Creating an account is easy! Just follow these steps:
You'll receive a confirmation email to verify your account. Once verified, you can start playing immediately!
Yes! Virtual Pet World is completely free to download and play. All core gameplay features are available without any cost.
We offer optional premium memberships and in-game purchases for:
These purchases are completely optional and not required to enjoy the game.
Virtual Pet World is available on:
Your account and pets sync across all platforms, so you can access them from any device.
We currently offer these pet categories:
New pet types are added every season through game updates.
Your virtual pet has several needs you'll need to manage:
Each pet type has slightly different needs. Pay attention to your pet's mood indicators to know what they require.
Pets in Virtual Pet World cannot die, but they can get sick if neglected for too long. Sick pets will:
To heal your pet, visit the in-game vet clinic for treatment. With proper care, your pet will make a full recovery!
If you don't log in for 30+ days, your pets enter "hibernation mode" until you return, so they never suffer from long-term neglect.
The number of pets you can have depends on your account level:
You can switch between active pets at any time from your home screen. Inactive pets are cared for automatically.
Yes! Virtual Pet World has several social features:
All social interactions are moderated to ensure a safe, friendly environment. You can adjust privacy settings at any time.
As your pets grow, they can learn special skills:
To train your pet:
Higher level pets learn skills faster and can master more complex abilities.
If you've forgotten your password:
If you don't receive the email within 5 minutes:
Yes! Your Virtual Pet World account syncs across all devices. To transfer:
Important: Always use the same login method (email, Google, or Facebook) to access your account.
Try these troubleshooting steps:
If problems persist, contact our support team with:
Our support team is happy to help with any questions not covered in our FAQs.
Contact Support